Ask for the Upgrade

5 01 2009

I have two quick examples of how asking for something special can get you something special.  First, I paid for a hotel room on New Year’s Eve.  It was a no frills room at a decent Red Roof Inn.  When I checked in I was sure to be extra friendly to the desk attendant.  I asked if there were any free upgrades available for the night and lucky for me she looked through her system and found a better room for me. 

Second, I bought the new G1 (Google’s delicious piece of cellular technology) two days ago.  I scoped out buying it online before I went in the store and noticed that they were currently waiving the $35 activation fee for “web orders only.”  I definitely didn’t want to wait a week for the phone to arrive and I didn’t really want to pay for shipping, so buying online wasn’t an option.  So, I called the store I was going to visit before I went in so that I could ask if they had the phone in stock.  Being that the person I was talking to was friendly and helpful already, I asked her if she could honor the activation fee waiver.  She double checked with her manager and sure enough I saved $35 when I bought my G1.

These aren’t  new tricks by any means, but a reminder that it never hurts to ask.


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